insurance
Integrated National Network
Why is an integrated network a game-changer ?
Most French private investigation firms have a limited geographic reach and outsource cases outside their service area to local correspondents who are called upon as needed. This approach presents two major drawbacks for client companies: inconsistent quality among service providers, and the circulation of case data beyond the contracting firm’s scope.
The Aquila Group has adopted a different organizational structure: an integrated national network covering five regions, composed exclusively of the firm’s salaried or associate teams. The vast majority of cases are handled entirely by our own staff, under the firm’s exclusive supervision.
This model has a real operational cost: maintaining integrated teams across five regions is structurally more demanding than mobilizing local representatives on a case-by-case basis. It is precisely this investment that allows us to provide the assurances that client companies expect in terms of quality and confidentiality.
The network has gradually taken shape over ten years of operation, through organic growth and the integration of existing agencies. Each new office was required to first align with the firm’s methodological standards: a one-time consultant does not offer the same guarantees as a full-time employee who is trained in internal procedures, audited under AFNOR standards, and subject to the division’s quality manual.
What the integrated network actually offers
- The contents of the file remain under the exclusive control of the contracting firm.
- The same methodology applied across all regions, with no variation in quality.
- A single point of contact for the manager: Victor de Villeblanche, director of the division.
- Clear accountability in the event of a complaint or dispute.
- Consistent responsiveness throughout mainland France and Monaco.
- Transparent pricing, with no middlemen adding layers of fees.
What the
integrated national network
The Aquila Group operates throughout France.
Five operational regions structure its permanent presence in metropolitan France; beyond this network, its teams travel as needed.
Île-de-France and Hauts-de-France: coordinated response from Paris (47 rue de Monceau, 75008).
Provence-Alpes-Côte d’Azur and Occitanie: coordinated response from Toulon (1267 Avenue Joseph Louis Ortolan, 83100) and the Alpes-Maritimes department.
Brittany and the Pays de la Loire region: efforts coordinated by Adrien Guerier, regional director.
Auvergne-Rhône-Alpes: comprehensive coverage provided through our regional offices.
Grand Est and Nouvelle-Aquitaine: integrated service providers in business parks.
Twenty offices spread across the five regions, integrated into the firm’s structure.
Corsica and overseas territories: Our teams travel as needed, with a specific scope of work and quote for each assignment.
Integrated teams across the entire network: maximum confidentiality, consistent methodology.
ANONYMIZED CASE STUDY
Case handled on
in three regions simultaneously
In a case of organized auto insurance fraud involving six insurance claims in three different regions (Île-de-France, PACA, and Brittany) over the past eight months, our integrated network enabled us to simultaneously deploy three in-house teams from the firm to the areas where the perpetrators were operating. The six field investigations were conducted over a nine-day period, without any case materials ever leaving the firm. The summary report, compiled by Victor de Villeblanche at the division’s headquarters, was delivered four weeks after all documents were received—a timeline consistent with the scope of a multi-regional case. Had a similar coordination effort been entrusted to independent consultants, it would likely have tripled the turnaround time and compromised confidentiality.
How is the network deployed on a folder?
Management of the project remains centralized at the division’s headquarters, regardless of the region in which it is carried out.
01
Reception
Receipt of the file at the Insurance Division headquarters (Paris or Toulon, depending on assignment).
02
Assignment
Assignment to the regional office covering the disaster area, with approval of the personnel deployed.
03
Presentation
On-site intervention by the relevant agency, following the common five-step methodology.
04
Consolidation
Consolidation and drafting of the report by Victor de Villeblanche, director of the division, at headquarters.
05
Restitution
The results will be returned to the administrator within two weeks for a standard regional case, starting from the date the complete application is received, via the channel the administrator specified when submitting the case.
For cases with an international scope, our partner network, CII, takes over.
Why is this choice—
—strategic?
Network integration guarantees two essential things for companies: confidentiality (case files remain under the firm’s control) and consistency (the quality of service is the same regardless of the region). These two requirements necessitate integrated teams that are trained and managed by the firm itself.
The firm reports having handled 232 cases over the past fiscal year and achieving a 98 percent success rate on completed assignments. These figures reflect the operational maturity of the integrated network and the consistency of its nationwide deployment.
For companies, the integrated network also simplifies contract management: a single firm, a single fee schedule, and a single chain of responsibility. Regardless of the case or region, the point of contact remains the same, and the commitments made are applied uniformly.
Network integration finally facilitates coordination on complex cases requiring simultaneous action across multiple regions. A network of independent operators would require separate contracts, potentially inconsistent standards, and a flow of case information that would be difficult to manage. Our integrated model eliminates these friction points and ensures the overall consistency of the final deliverable.
- Integrated teams consisting of the firm’s employees or associates.
- Maximum confidentiality regarding the details of the case.
- Methodological consistency across regions.
- Nationwide coverage: 20 branches across 5 regions in mainland France, with teams available to travel to Corsica and the overseas territories as needed.
- Centralized management by Victor de Villeblanche, director of the division.
The conditions governing the conduct of private investigations are set forth in the Internal Security Code.
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Frequently Asked Questions
Yes, throughout France. In mainland France and Monaco, travel expenses are included in the project fees at no additional cost. For Corsica and the overseas territories, our teams travel as needed, with a specific scope of work and quote tailored to the project.
The regional network enables us to respond anywhere. In rural or hard-to-reach areas, the deployment time may be slightly longer; however, it remains under control and is communicated to the manager as soon as the mission begins.
The file remains centralized at the division’s headquarters. The regional office leads the field operations and forwards its findings to the division director for consolidation. The information remains under the firm’s control, and no unauthorized third party has access to it.
Yes. Our teams also travel overseas as needed, with specific guidelines and a customized quote taken into account due to the distance. Only assignments outside of French territory are handled by our partner network, CII.
Enhanced confidentiality (the materials remain under the control of the contracting firm), consistent quality (same methodology, same report writer), and clear accountability in the event of a complaint (a single point of contact, Victor de Villeblanche).
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This page is for informational and marketing purposes only and is not binding. The timeframes, rates, and metrics presented reflect averages observed across the majority of cases handled and do not constitute a guarantee of results. The specific terms and conditions for each engagement are set forth in the engagement letter signed between the company and the Aquila Group.