OSINT
OSINT for Insurance and Fraud Prevention
Detecting Fraud
sto Claims
Fraud represents a significant cost to insurers, and it often relies on claims that do not hold up under scrutiny. Exaggerated claims of damage, fabricated circumstances, or activities inconsistent with the reported situation: open-source investigations help detect these inconsistencies and objectively assess a suspicious insurance claim.
Conducted by a certified firm, the OSINT investigation cross-checks the reported information against publicly available data, in strict compliance with the law. It highlights relevant discrepancies, which may be included in the case file to support a potential waiver of coverage or a justified denial of compensation.
The goal is not to be suspicious on principle, but to provide the manager with factual evidence when a body of evidence warrants it, so that the decision is based on facts rather than mere doubts.
What’s Included
: Our Services
- Our investigation aims to objectively assess a suspicious insurance claim:
- Cross-checking the reported information against open-source information;
- Identifying inconsistencies between the statement and reality;
- Verification of the individual’s employment or standard of living in connection with the case;
- Detection of signs of potential organized fraud;
- Dated and documented evidence that can be used to support the case.
Each piece of information is carefully cross-checked and documented. This service extends our Insurance Investigation division, which specializes in investigations for insurance companies.
How is the procedure performed?
The investigation begins upon receipt of your case file, following a confidential discussion and a clear quote. Our investigators cross-reference the information you provide with open-source data from across France. Our digital investigations are conducted under the supervision of Sarah Da Silva, who heads the Aquila Group’s OSINT division. You will receive documented evidence, presented in a usable format to support your case.
Admissible evidence in support of the case
The value of an insurance investigation depends on the admissibility of the evidence presented. Evidence obtained through improper means would be dismissed and would weaken the company’s position. We therefore collect each piece of evidence in accordance with the legal framework, ensuring it is dated and contextualized so that it can be included in the case file and, if necessary, defended in the event of a dispute.
This rigorous approach ensures the company’s decisions are sound: a denial of coverage or a cancellation of coverage based on solid evidence is much better equipped to withstand a challenge from the insured.
Supplement to the Field Survey
OSINT does not replace field investigation: it precedes, guides, and complements it. Open sources flag inconsistencies that need to be verified; fieldwork then confirms the reality of a situation. Combining the two within the same team ensures a consistent and comprehensive approach to the case.
This coordination is invaluable to companies, as it provides them with a single point of contact covering the entire investigative process.
Legal Framework and Privacy
Our investigations rely exclusively on lawful sources and comply with personal data protection regulations, in accordance with the CNIL’s recommendations. We strictly refrain from any unlawful access. Compliance with the legal framework is a prerequisite for the admissibility of the evidence presented.
It is this compliance that allows the company to safely use our materials in managing and, if necessary, defending the case.
Why Choose the Aquila Group?
The Aquila Group is a private detective agency licensed by the CNAPS. Your cases are handled by our own investigators, and we operate throughout France—with particularly high demand in the Paris region—thanks to our network of twenty offices across five regions.
Our OSINT investigations for insurance companies are characterized by our knowledge of the insurance industry, our attention to detail, and our commitment to compliance with legal requirements. To discuss your needs with us, contact our teams : the initial consultation is free and non-binding.
Serving Companies
Insurance companies are among the leading users of open-source intelligence (OSINT) in the fight against fraud. Before launching a field investigation—which can sometimes be costly—OSINT makes it possible to quickly assess a suspicious case objectively and decide, based on facts, whether it warrants further investigation.
This initial digital step streamlines case processing: it focuses resources on cases that truly warrant attention and rules out unfounded suspicions. For managers, this leads to greater efficiency and greater peace of mind in decision-making.
We understand the specific expectations of the insurance industry and tailor our reports to align with the company’s claims management and interest protection processes.
Coordination with the insurance division
OSINT investigations are an extension of our services for corporations. When a case warrants it, the transition from open-source verification to field investigation is seamless, carried out within the same team and with a single point of contact. This consistency ensures a comprehensive and smooth handling of the case.
The company thus has a partner that covers the entire process, from the initial digital cross-check to the submission of an admissible field report, while consistently complying with the legal framework.
As a first step, OSINT enables the company to quickly assess a case objectively and focus its resources on those cases that truly warrant it. When combined, as needed, with on-site investigations, it provides a comprehensive and effective approach to fraud, with a single point of contact overseeing the entire process while consistently adhering to admissibility rules.
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Frequently Asked Questions
By cross-checking the reported information with publicly observable data to identify inconsistencies that warrant further verification.
Yes, provided they are collected in accordance with the legal framework. Once dated and documented, the report can be added to the file and used as evidence in the event of a dispute.
No. It guides and complements it: open sources point out inconsistencies, while fieldwork confirms the reality of the situation.
The quote depends on the case and the scope of the review; it is clearly defined with you before any work begins.
Yes, throughout France, thanks to our network of branches located across the country.
Browse all of our OSINT investigation sections
Be sure to check out our section on TSCM detection – Electronic dust removal for detecting hidden microphones and cameras, as well as our insurance division.