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Insurance Investigations | Fraud Detection and Claims Verification

Faced with rising insurance fraud and the increasing complexity of claims cases, insurance companies, mutual insurance companies, and brokers need professional investigations to ensure the soundness of their claims decisions.
The Aquila Group, a private detective agency in Paris, has developed a division specializing in insurance investigations to assist industry professionals in verifying claims, detecting fraud, and producing reliable factual evidence.

Victor De Villeblanche

Insurance Investigations Specialist at the Aquila Group

Victor DE VILLEBLANCHE, Partner and Executive Director of Aquila Stratégie, is the group’s lead expertin insurance investigations, fraud detection, and claims verification.

détective privé france groupe Aquila - Victor de Villeblanche

A private investigator since 2012, he leads the investigative division dedicated to insurance companies, mutual insurance companies, and brokers, and is proficient in all stages of an insurance case: analysis of the claim report, identification of inconsistencies, surveillance and on-site investigations, document verification, cross-checking of information, and drafting of detailed reports that can be directly used by claims adjusters, fraud departments, and legal divisions. His expertise covers everything from claim fraud (inflated claims, false theft reports, and staged claims) to document fraud and organized criminal networks.

AFNOR pre-certified and affiliated with ALFA (Association for the Fight Against Insurance Fraud), Victor DE VILLEBLANCHE works in accordance with recognized industry methods and standards. An English speaker with six years of experience in close protection in Southeast Asia, he is also a member of the CII (Council of International Investigators), which enables him to handle cases with an international dimension throughout France and abroad, in strict compliance with legal and ethical standards.

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An investigative unit dedicated to insurance companies

The Aquila Group has established a department specializing in insurance investigations to meet the specific needs of insurance professionals facing situations that require in-depth investigations.
This division is led by Victor De Villeblanche, CEO of the Aquila Group, who is AFNOR pre-certified and affiliated with ALFA (Association for the Fight Against Insurance Fraud), a leading organization in the field of training and prevention of insurance fraud.
This specialization enables us to work according to recognized methods and standards in insurance investigations, with an in-depth understanding of:

  • The Most Common Insurance Fraud Schemes
  • Operational Expectations of Claims Managers
  • Evidence Required for Decisions on Compensation
  • The Legal and Ethical Framework for Investigations Conducted by Insurers

The Aquila Group operates with a clear objective: to provide insurers with verifiable and actionable facts to support their decision-making.

A firm structured to meet the needs of insurers

Insurance companies and claims adjusters need professionals who can act quickly, discreetly, and efficiently, while producing reports that can be directly applied to case management.
The Aquila Group was specifically organized to meet these operational requirements.

A network of branches throughout the country

We have developed a nationwide network that allows us to operate throughout France, from Paris to the provinces. This structure ensures rapid investigations without relying on uncontrolled external subcontractors.
Our locations:

  • Paris and Île-de-France: The primary service area for the Aquila Group and its private detective agency in Paris.
  • Provence-Alpes-Côte d’Azur: Marseille, Toulon, Nice, Cannes, Monaco
  • Brittany: Rennes and the Brittany region
  • Pays de la Loire: Nantes and the Loire region
  • Auvergne-Rhône-Alpes: Lyon and the Auvergne region

This nationwide coverage allows us to effectively meet the needs of insurers, regardless of where the claim under investigation is located.

The ability to respond quickly anywhere in France

Thanks to our nationwide network, our teams can respond quickly, whether the incident occurs in a densely populated urban area (Paris, Lyon, Marseille), a suburban area, or a rural setting.
This responsiveness is essential for documenting evolving situations, conducting immediate assessments, or verifying claims before they become finalized.

Search for a missing person by Groupe Aquila, a private detective agency in Paris

A Structured Survey Methodology

Each project follows a rigorous and transparent process:

01

Case Analysis

Thorough review of the insurance claim, the supporting documents, and any potential inconsistencies

02

Defining the Investigation Strategy

Selecting the appropriate investigative techniques based on the nature of the case

03

Field Operations

Monitoring, audits, findings, and document reviews

04

Cross-checking information

Cross-checking the collected data to establish the factual reality

05

Detailed Report

Drafting a structured, objective, and immediately actionable report

Reports that can be used immediately

Our investigation reports are designed to be clear, well-organized, and immediately actionable by claims managers, fraud departments, or legal departments.

Each report contains:

  • Background and Details of the Case
  • The tasks assigned and the methodology used
  • The factual findings (with photographic evidence, if applicable)
  • Analysis of the identified inconsistencies or similarities
  • Objective conclusions without prejudging the final decision

These reports may be used internally for decision-making or, if necessary, submitted to the appropriate courts.

For a quote or more information, please contact us

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What is the purpose of insurance investigations?

In the day-to-day handling of insurance claims, some reports contain inconsistencies, ambiguities, or details that require independent verification.

An insurance investigation then makes it possible to objectively reconstruct the facts and inform the insurer’s decision based on solid evidence.

Verify the actual circumstances of a claim

An insured person reports a traffic accident, a burglary, water damage, or a fire. But do the reported circumstances match the actual facts?

Our investigators verify on-site whether the statement matches the actual situation: physical evidence, witness accounts from neighbors, police or fire department reports, weather conditions, and the layout of the scene.

Verify the consistency of the statements

Some cases contain temporal, geographic, or factual inconsistencies that require thorough verification:

  • Do the reported dates correspond to the objective findings?
  • Was the insured person actually present at the location and time stated?
  • Are the circumstances described physically possible?
  • Are the successive versions consistent with one another?

Our investigations allow us to compare statements with the facts.

Identify cases of fraud or attempted fraud

Insurance fraud takes many forms:

Tax Return Fraud:

Inflated claims for actual losses, false reports of theft, and intentionally caused claims

Document Fraud: Fake medical certificates, forged invoices, false testimony

Organized Fraud: Structured networks of staged accidents, large-scale fraud. Our investigations enable us to document these fraudulent situations with admissible evidence.

Documenting a Case Before a Decision on Compensation

Before paying out on a major or unusual claim, the insurer may wish to have additional objective information to support its decision.

The investigation is not necessarily intended to detect fraud, but rather to document the facts of the situation so that an informed and defensible decision can be made.